Conflict Resolution for Managers Training

Conflict Resolution for Managers Trainingconflict resolution for managers training

Conflict Resolution for Managers training – this course is approved by the Massachusetts Workforce Training Fund, course # 1131263.

This conflict resolution for managers training gives managers a comprehensive course with the vital skills for handling conflict at work.

Participants will examine different types of conflict resolution, learn how conflict occurs, and discover the differences between personal versus structural conflicts.

Subject matter covered includes:

  • Conflict styles
  • Interest-based relational approach
  • Conflict resolution process

Let’s face it, confllcts abound in every workplace. They can occur through misunderstandings, intentional conflict creation, mistakes, or just plan differences of opinion.  Conflict resolution for managers becomes an increasingly important skill set for managers to be able to identify conflct and to implement methods to resolve it.

Have you ever thought about how confilct resolution for managers training can assist you in dealing with conflict that can come from a variety of sources?

  •  Goals: Conflict can happen as a result of conflicting goals or priorities.  It can also happen when there is a lack of shared goals.
  •  Personality conflicts:  Personality conflicts are a common cause of conflict.  Sometimes there is no chemistry, or you haven’t figured out an effective way to click with somebody.
  •  Scarce resources: Conflict can happen when you’re competing over scarce resources.
  •  Styles:   People have different styles.  Your thinking style or communication style might conflict with somebody else’s thinking style or their communication style.  The good news is that conflicts in styles are easy to adapt to when you know how.
  •  Values: Sometimes you will find conflict in values.  The challenge here is that values are core.  Adapting with styles is one thing, but dealing with conflicting values is another.  That’s why a particular business, group, or culture may not be a good fit for you.  It’s also why “bird’s of a feather flock together” and why “opposites attract, but similarities bind.”

In this 4-hour conflict resolution for managers training you can learn to embrace conflict as a part of life, you can make the most of each situation and use it as a learning opportunity or a leadership opportunity.  You can also use it as an opportunity to transform the situation into something better.

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